What is better Vivantio or Magentrix? If you need to get a quick way to decide which Customer Support Software product is better, our proprietary algorythm gives Vivantio a score of 8.4 and Magentrix a score of 8.3 for general quality and performance. In addition, Vivantio is rated at 93%, while Magentrix is rated N/A% for their user satisfaction level.
You can also examine their product details, including modules, tools, options, plans, costs, and others. Check if the software can customize a few of its funnels to make sure the app matches your own business workflows.
Users who want to save some time or need a IT Service Software suggestion from our experts may want to take a look at these top choices for this year: Zendesk, Freshservice, LiveAgent.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Magentrix is available in two pricing plans for its product. You may schedule a demo to learn more about its solutions and features. All of Magentrix’s plans are billed annually.
Sodexo, Artisan Infrastructure, Aquion Energy, NIP Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Magentrix is an intuitive social networking platform where you can share resources, communicate, and collaborate. It has onboard CRM capabilities by integrating with Salesforce and Microsoft Dynamics CRM and supports e-learning and custom intranet portal functions.
When you choose a software that you think will be an actual asset for your team you shouldn’t only pay attention to what professionals have to say about it. Very often personal experience with the app will vary, depending on your own preferences and work processes. This is why in our reviews we also give our User Satisfaction Rating for every solution to give you an immediate impression of how real users of Vivantio and Magentrix rate their contact with the app. Our algorithm is built around advanced analysis of product mentions on other websites, social media as well as blogs, so you are going to receive a comprehensive and reliable overview of what other people think about every service. In this case Vivantio got a total satisfaction rating at 93% while for Magentrix N/A% of users claim they had an enjoyable experience with it.
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