Magentrix
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Client portal
- Collaborative workspace
- Employee portal
- Employee profiles
- File management
- Ideation
- Knowledge base
- Learning management
- Online forums
- Partner portal
- Single Sign On
- SSL security
Pricing Info
Pricing Info
Magentrix is available in two pricing plans for its product. You may schedule a demo to learn more about its solutions and features. All of Magentrix’s plans are billed annually.
Partner Relationship Management (PRM)
Enterprise – starts from $999/month
- Up to 1,000 partner users
- 5 employee teams
- 1GB record storage
- 5GB file storage
Elite – starts from $1,499/month
- Up to 1,000 partner users
- 10 employee teams
- 2GB record storage
- 10GB file storage
Customer Success
Enterprise – starts from $699/month
- Up to 1,000 partner users
- 5 employee teams
- 1GB record storage
- 5GB file storage
Elite – starts from $999/month
- Up to 1,000 partner users
- 10 employee teams
- 2GB record storage
- 10GB file storage
Employee Collaboration
Enterprise – starts from $350/month
- Minimum of 10 employee users
- 1GB record storage
- 5GB file storage
Elite – starts from $1,500/month
- Minimum of 50 employee users
- 2GB record storage
- 10GB file storage
Integrations
Integrations
- Salesforce
- Dynamics CRM
- MailChimp
- Moneris
- SnapEngage
- Zapier
- Esna
- Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sodexo, Artisan Infrastructure, Aquion Energy, NIP Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Magentrix is an intuitive social networking platform where you can share resources, communicate, and collaborate. It has onboard CRM capabilities by integrating with Salesforce and Microsoft Dynamics CRM and supports e-learning and custom intranet portal functions.
Company Email
sales@magentrix.com
Contact No.
Company's Address
180 West Beaver Creek Road.,
Richmond Hill, Ontario,
L4B-1B4 Canada
Magentrix Comparisons
Popular Magentrix Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- web self-service widgets through mobile, web & social
- customer analytics
- intelligent support agent tools
- real-time FAQs
- intelligent contextual answers in any language
- interactive troubleshooting flows
- easy escalation to agents via email or chat
- widget customization
- proactive engagement with high-value customers
- conversion tracking
- SLA tracking
- custom charts
- customer feedback
- Google Analytics Integration and API for enterprise customers
- support ticket system
- queue management
- Rule Engine that sends auto-responders, assignment to users etc.
- in terms of security , Access to servers is restricted to HTTPS protocol encrypted by SSL3 and TLS cryptography.
Pricing Info
Here are the nanoRep cost details:
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Integrations
- Magento
- Live Person
- Google Analytics
- Sales Force
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Maximize conversion & reduce support load by providing personalized answers for every question.
Company Email
Company's Address
not listed
nanoRep Comparisons
Popular nanoRep Alternatives
You don’t want just a broad array of useful tools and adjustable pricing plans from a popular Customer Support Software. Almost as crucial as key features is a top-notch customer support. You want to guarantee that in a situation where you have any questions about Magentrix or nanoRep, or you face some problems, or maybe you’ll need to ask for a specific change or feature useful to your team you can trust in a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. It’s also a major asset if you are able to profit from personal training or at the very least an FAQ you can use.
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