What is better Vivantio or Iperius Remote? With different features, pricing, details, and more to compare, choosing the best Help Desk Software for your organization is challenging. However by using our system, you can easily match the characteristics of Vivantio and Iperius Remote as well as their general rating, respectively as: 8.4 and 8.0 for overall score and 93% and 67% for user satisfaction.
You can also evaluate them feature by feature check out which application is a better fit for your enterprise. Keep in mind to get a demo first before getting a plan to see how the solution can help you in practical situations.
Users who are pressed for time or could use a IT Service Software advice from our experts may want to examine these top choices for the current year: LiveAgent, Freshservice, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In case you are still having doubts about which service will be best for your business it might be a good idea to take a look at each service’s social metrics. Such metrics are frequently a sign of how popular every solution is and how wide is its online presence. For instance Vivantio Twitter profile has currently 70 followers. At the same time Iperius Remote Twitter is followed by 0 users.
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