What is better Vivantio or GrexIt? Today’s firms require the most effective Customer Support Software product to keep on being competitive. On this page we help you with buying the best product, by allowing you to assess Vivantio and GrexIt down to the very details of their individual offers.
You may also check our general scoring values, which rate the software general quality and performance. Vivantio got a 8.4 score, while GrexIt has a score of 7.4. Likewise, it is possible to compare their general user satisfaction rating: 93% (Vivantio) against 97% (GrexIt). Don’t forget to select the application that best answers your most urgent needs, not the software with a lot of features.
We know that not all people have the time to test a large number of various services, so we came up with a list of suggestions that you may find useful. Our top choices for the IT Service Software category are: Zendesk, LiveAgent, Freshservice.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
GrexIt offers an easy way to handle lead emails & customer support. It lets you to share your Gmail labels, making it simple to delegate and track emails.
All the data, details and statistics that we provided in this analysis were taken from official vendor pages, advertising materials available online, actual experience from real customers as well as our own direct use of each product by an expert. We put a lot of effort to thoroughly examine every service, as a result we not only test it internally, but we also compare our observations with opinions of other people from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
