What is better Vivantio or BoldChat? If you wish to have a quick way to learn which Customer Support Software product is better, our proprietary method gives Vivantio a score of 8.4 and BoldChat a score of 7.2 for overall quality and performance. At the same time, Vivantio is rated at 93%, while BoldChat is rated 100% for their user satisfaction level.
You can also review their product details, including functions, tools, options, plans, pricing, and many more. Find out whether the solution lets you to customize at least part of its processes to guarantee the software fits your own business processes.
Users who are pressed for time or need a IT Service Software advice from our team might want to take a look at these top choices for the current year: LiveAgent, Freshservice, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
All the data, details and opinions that we shared in this table were gathered from official vendor pages, advertising content available online, real-life experience from real users as well as our own everyday use of each product by a professional reviewer. We do our best to extensively analyze each service, as a result we not only analyze it ourselves, but we also match our observations with experiences of other members from the B2B community.
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