What is better Velaro or GrexIt? If you want to get a convenient way to find out which Customer Support Software product is better, our exclusive algorythm gives Velaro a score of 8.7 and GrexIt a score of 7.4 for all round quality and performance. Moreover, Velaro is rated at 91%, while GrexIt is rated 97% for their user satisfaction level.
You can also review their product details, such as modules, tools, options, plans, prices, and much more. Check whether the solution lets you to customize at least part of its funnels to ensure the software complements your own business processes.
We did our best to prepare reviews of all popular Live Chat Software products available on the market, but among all the ones we reviewed these three deserved our special attention: Vision Helpdesk, Pipedrive, Zendesk.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
GrexIt offers an easy way to handle lead emails & customer support. It lets you to share your Gmail labels, making it simple to delegate and track emails.
Company Email
support@grexit.com
Contact No.
Company's Address
GrexIt Inc., Stanford Financial Square, 2600 El Camino Real, Suite 403, Palo Alto, CA 94306 - USA
You don’t want exclusively a broad array of functionalities and flexible pricing from a well-known Customer Support Software. Almost as crucial as main features is a trustworthy customer support. You want to ensure that if you have any questions about Velaro or GrexIt, or you struggle with some problems, or perhaps you’ll want to request a certain revision or feature useful to your business you can count on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are available. What is more, it’s a significant advantage if you can enjoy individual training or at least a knowledge base you can use.
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