UseResponse
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Feedback
- Roadmaps
- Custom Workflows
- Help Desk System
- Task Management
- Smart Automation
- Knowledge Base
- Targeted Content
- Omnichannel Support
- Live Chat Widget
Pricing Info
Pricing Info
UseResponse provides three pricing plans for you to choose from if you want to access and use all the tools included in the software suite.
Here are the details of each plan:
Basic Cloud – $49/2 support agents/month or $490/2 support agents/year
- 1 Help Center
- Unlimited Users, Requests
- 10,000 Daily API Requests
- Feedback System
- Help Desk + Live Chat
- Knowledge Base Software
- Basic SSO
Enterprise Cloud – $149/2 support agents/month or $1,490/2 support agents/year
- Unlimited Centers
- Unlimited Users, Requests
- Unlimited Daily API Requests
- All Basic Cloud Features Plus:
- Multilingual Portals
- SLA Management
- Business Hours
- Extended Analytics
Enterprise On-Premise – $4,800/support agents/year
- Installed on your Server
- Custom Add-ons
- 100% Open Code
- Premium Support
- Updates
Integrations
Integrations
UseResponse integrates with the following messaging apps and third-party tools:
- Skype
- Viber
- FB Messenger
- Telegram
- VK
- Zapier
- Slack
- Salesforce
- Jiraa
-
Confluence
-
Hubspot
-
Wordpress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Cisco, cPanel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
UseResponse is a self-hosted customer feedback system for all types of businesses and communities.
Company Email
support@useresponse.com
Contact No.
Company's Address
UseResponse Inc.
39 E. Broadway APT. B1
Long Beach, NY, 11561
USA
UseResponse Comparisons
Popular UseResponse Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Microsoft ShrePoint Server Support
- Analytical Dashboard
- SLA Configuration & Notifications
- Support Web Portal
- Customer Web Portal
- New Tickets Intake via Emails
- Groups, Roles and Permissions
- Multiple Instances Deployment in a SharePoint Environment
- Multiple Authentication
- Custom Fields
- Auditing
- Ticket Configuration
- Assign/Re-Assign Tickets
- Easy Integration
- Email Alerts
- Secured Access to Confidential Data
Pricing Info
MetaCaseDesk pricing information is available only upon request. Contact the vendor directly to get a quite for your company.
Integrations
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
Company Email
info@MetaCaseDesk.com
Contact No.
Company's Address
2500 Plaza 5, 25th Floor
Harborside Financial Center
Jersey City, NJ 07311
MetaCaseDesk Comparisons
Popular MetaCaseDesk Alternatives
Every time you choose a app that you believe will work best for your company you shouldn’t just pay attention to what professionals have to say about it. Quite frequently personal experience with the app will vary, depending on your own goals and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for each solution to give you a quick overview of how actual users of UseResponse and MetaCaseDesk estimate their experience with the service. Our system is built around advanced analysis of product mentions on other websites, social networks as well as blogs, so you are going to get a comprehensive and reliable overview of what other people think about each software. In this example UseResponse has a total satisfaction rating at 100% while for MetaCaseDesk 100% of users claim they had an enjoyable experience with it.
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