What is better Unymira Knowledge Center or Tender Support? If you’re having a difficult time selecting the best Customer Support Software product for your needs, it’s a good idea to compare the available software and determine which one offers more positive aspects. For instance, here you can compare Unymira Knowledge Center (overall score: 8.0; user rating: N/A%) vs. Tender Support (overall score: 7.8; user rating: 94%) for their overall performance.
It's also possible to see which one provides more features that you need or which has more flexible pricing plans for your current budget constraints. Working with a clear table to evaluate their features will significantly boost the possibility of finding the best product for your company. Pay attention to other areas of the software for example ease-of-use, flexibility, scalability, and pricing plans.
At the moment, the most significant products in our Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
USU Knowledge Management integrates with the following business systems and applications:
ServiceNow
Salesforce
Genesys
NICE inContact
Slack
Zendesk
SAP
Microsoft Dynamics NAV
BMC
Sharepoint
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
In the event you are still having doubts about which software will perform best in your case it might be a good idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular a given solution is and how wide is its online presence.For instance, if you look at Unymira Knowledge Center LinkedIn account you’ll find out that they are followed by 176 users. In case of Tender Support the volume of followers on their LinkedIn page is 42.
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