What is better uContact or XenCall? There are many Customer Support Software products in the market these days. The ideal way to find out which app fits your needs best is to compare them side by side. For instance, here you can assess uContact and XenCall for their overall score (8.0 vs. 7.9, respectively) or their user satisfaction rating (100% vs. N/A%, respectively).
Additionally, you can examine their features and pricing stipulations and other helpful facts below. When matching products make sure to check their similar features and mark their distinctive elements to have a clearer picture of both deals. Likewise, bear in mind to check other features including security, backup, ease-of-use, and customer support.
We realize that not all people have the time to test a large number of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
No Customer Support Software will be perfect enough to cover all the needs of a business. While key features of uContact and XenCall are important you should also carefully analyze the integrations supported by a given product. Very often you will already be making use of some other SaaS software in your company and it’s much better to opt for solutions that integrate well with one another. That way you will be able to guarantee an effortless transfer of information between your teams and apps, which can considerably reduce time devoted to migrating between one app and the other.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
