What is better uContact or Vocalcom Cloud Contact Center? If you’re getting a difficult time picking the right Customer Support Software product for your needs, it’s a good idea to compare the available software and determine which tool offers more advantages. For instance, here you can review uContact (overall score: 8.0; user rating: 100%) vs. Vocalcom Cloud Contact Center (overall score: 8.4; user rating: N/A%) for their overall performance.
You can even see which one provides more features that you need or which has better pricing plans for your current budget constraints. Working with a clear table to evaluate their features will significantly increase the likelihood of finding the right product for your company. Take a closer look at other aspects of the software such as ease-of-use, adaptability, scalability, and pricing terms.
We know that not all companies have the time to test dozens of different solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: Zendesk, JustCall, Freshdesk Contact Center.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
All the data, details and opinions that we offered in this analysis were taken from official company websites, marketing resources available online, actual experience from real users as well as our individual everyday use of each app by a professional reviewer. We do our best to comprehensively study each app, therefore we not only examine it on our own, but we also correlate our observations with experiences of other members from the B2B community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
