What is better uContact or HoduCC? A sensible way to choose the right Customer Support Software product for your firm is to cross-check the solutions against each other. Here you can compare uContact and HoduCC and see their features compared in detail to help you pick which one is the better product.
Furthermore, you can review their overall ratings, such as: overall score (uContact: 8.0 vs. HoduCC: 8.0) and user satisfaction (uContact: 100% vs. HoduCC: 92%). Analyze their differences and similarities and discover which one outperforms the other. Likewise, think about how your business will look like in the future; will your business outgrow the app in the next 3-5 years?
We know that not all businesses have the time to try out a wide range of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
HoduCC enterprise pricing plans are quote-based and are available upon request. You can expand the capabilities of the base product with add-on modules for IVR surveys, quality analysis, and SMS broadcasting. Contact a HoduSoft sales representative for more details.
HoduCC has an existing partnership with Zoho, a leading provider of CRM applications and other online office productivity software. With this integration, HoduCC can get leads from your Zoho CRM and use the lead’s contact details to make a call. Aside from Zoho, HoduCC integrates with SalesForce and other major CRM systems. For adding live chat features to your website, HoduCC offers a convenient way to do this via a plug-in.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNICEF, Travelopod, Wapic Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Omnichannel customer support software that helps contact centers deliver excellent customer service.
You should note that even though both uContact and HoduCC may provide an outstanding array of features every service might be aimed at a different company size. If you are studying different apps you should give some attention to a company size they are meant for. Specific elements could scale up well for large enterprises but if you run a small or mid-sized business it’s frequently more sensible to refrain paying for customized features that you might never use.
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