What is better uContact or Adversus Dialer? Getting the right Customer Support Software product is as straightforward as assessing the good and weaker characteristics and terms offered by uContact and Adversus Dialer. Here it's also possible to match their total scores: 8.0 for uContact vs. 8.5 for Adversus Dialer. Or you can check their general user satisfaction rating, 100% for uContact vs. N/A% for Adversus Dialer.
We suggest that you take some time to analyze their differences and figure out which one is the better choice for your company. Likewise, keep in mind to take into account your company’s or industry’s unique case, for instance, a multilingual software for a global staff or a mobile app to help you work in the field.
If you would like to quickly locate the optimal Call Center Software according to our experts we suggest you try out one of these services: JustCall, Freshdesk Contact Center, Zendesk.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
Adversus Dialer has a monthly and annual subscription plan. These enterprise pricing plans have the same features. You can also ask the vendor for a quote for their custom enterprise pricing. There is a free trial that you can check out before investing in the software. Here are more details on Adversus Dialer’s plans:
Monthly Plan – $100/user/month ($90 billed annually)
Predictive Dialing
Inbound Return Calls
Callbacks
Lead Information
Call Recording
Integrated Calendars
Automatic Email and SMS
Lead Journeys
Add or Delay Actions
Smart Filtration Reports
Create Multiple Branches
Add Unlimited Actions
Create Unlimited Data Fields
Edit Lead Data
Automatic Data Deletion Process
Segmentation tools
Access to KPIs
Data History
Automatic Reporting
Live Agent Activity
Live Campaign Performance
Listen to Active Calls
Benchmark Campaigns or Teams
Make Repeatable Tasks
User Administration
Customer Profiles
Project and Team Organization
Hide Private Data
Add Subcontractors
Data Import and Export
Third-Party Integration
Free telephony to Denmark (additional $50/user/month on annual billing)
Free Calls to EU, US, and Canada (additional $60/user/month)
Adversus offers integrations with CRM, marketing, automation, teamwork, and calendar apps. It likewise supports APIs and webhooks for other third-party integrations. Adversus integrates seamlessly with the following third-party systems:
Zapier
Plecto
Slack
Podio
Intra Manager
Office 365
Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intrum, OK, Atriumweb
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A web dialer and lead management tool that helps you optimize workflows and engage with contacts better.
Almost as important as functionalities and user support responsiveness are pricing options offered by uContact and Adversus Dialer. Although price should not be the only aspect it’s without a doubt an important thing to consider. You should count on a flexible pricing package that can be matched with your team size and effortlessly scaled up when your team grows. You should be certain you don’t choose pricing plans that have advanced features that you won’t find useful and always try to get in touch with the vendor directly as big companies can frequently count on special pricing. You should also try out a free trial or demo of every product to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to pay any money and gives you a reliable overview of what it feels like to work with uContact and Adversus Dialer.
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