What is better TOPdesk or Toonimo? If you want an efficient Help Desk Software product for your company you should make time to assess several alternatives. It doesn’t have to be complicated, and can be as quick as matching their functionalities in a table like the one below. You will also get a good idea how each product operates. For instance, on this page you can check TOPdesk’s overall score of 8.5 and compare it against Toonimo’s score of 8.5; or TOPdesk’s user satisfaction level at 96% versus Toonimo’s 90% satisfaction score.
The comparison will help you see the pros and cons of each program, and decide which one matches your requirements better. Aside from the robust features, the software that’s simple to grasp and use is always the better option.
Users who want to save some time or could use a Service Desk Software advice from our team may want to take a look at these top choices for the current year: Freshservice, LiveAgent, Zendesk.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.
RingLead, Amazon Webstore, Cellcom, Royal United Mortgage, InsuranceQuotes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs. Key features include behavior-based triggers, 3D animated characters, A/B testing for different scripts, and real voice recording. The product is also easy to use, thanks to its intuitive design.
You should pay attention to the fact that even though both TOPdesk and Toonimo may offer a reliable array of features each product could be aimed at a different company size. If you are studying different apps you may want to focus on a business size they are catering to. Some features could scale up well for large enterprises but if you own a small or medium company it’s often better to avoid paying for complex functionalities that you may never use.
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