What is better TOPdesk or Passageways OnSemble? To make sure you find the most efficient and productive Help Desk Software for your enterprise, you should compare products available on the market. For instance, here it is possible to match TOPdesk’s overall score of 8.5 against Passageways OnSemble’s score of 6.9. You can even evaluate their general user satisfaction: TOPdesk (96%) vs. Passageways OnSemble (N/A%).
What’s more, you can assess their strengths and weaknesses feature by feature, including their terms and conditions and costs. By comparing products you are sure that you pick the best software for your requirements. It’s clear you must understand your specific needs to realize which service meets those needs.
We know that not all businesses have the time to examine dozens of different services, so we prepared a list of suggestions that you may find useful. Our top choices for the Service Desk Software category are: LiveAgent, Freshservice, Zendesk.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Passageways OnSemble’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
If you compare different Help Desk Software products you shouldn’t just look at their list of features and provided pricing plans. Pay attention to the fact that the solution should be adjusted to your requirements and company so the more flexible their offer the better. Learn which OSes are supported by TOPdesk and Passageways OnSemble and make sure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, because this might be a critical factor for many companies.
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