What is better TOPdesk or Iperius Remote? It’s easy to our scoring system to help you get a general idea which Help Desk Software product is more suitable for your business. For overall product quality, TOPdesk received 8.5 points, while Iperius Remote received 8.0 points. Meanwhile, for user satisfaction, TOPdesk scored 96%, while Iperius Remote scored 67%.
Specifics of their characteristics, tools, supported platforms, customer service, plus more are available below to help you get a more correct analysis. Remember to purchase only the features your business requires to avoid wasting money for features that you won’t be using.
We realize that not all people have enough time to try out dozens of various solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Service Desk Software category are: Freshservice, Zendesk, LiveAgent.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
If you compare different Help Desk Software services you shouldn’t just explore their features list and offered pricing plans. Pay attention to the fact that the product should be matching your work processes and business so the more flexible their offer the better. Explore which OSes are supported by TOPdesk and Iperius Remote and ensure you will get mobile support for whatever devices you work on in your company. You should also find out which languages and geographies are supported, because this may be a key element for many firms.
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