What is better ThoughtSpot or CustomerSuccessBox? To successfully acquire the most efficient and productive Business Intelligence Software for your company, you have to compare products available on the market. For instance, here you may match ThoughtSpot’s overall score of 8.2 against CustomerSuccessBox’s score of 8.6. You may also examine their general user satisfaction: ThoughtSpot (100%) vs. CustomerSuccessBox (95%).
Furthermore, you can review their pros and cons feature by feature, including their contract conditions and pricing. By comparing products you are more likely to pick the best software for your business. It goes without saying you have to know your particular requirements to realize which software meets those needs.
We did our best to prepare reviews of all popular Business Intelligence Software services available on the market, but among all the ones we reviewed these three caught our special attention: Sisense, Sisense for Cloud Data Teams, Looker.
ThoughtSpot offers two packages, both featuring unlimited users. Contact the vendor to know more about their enterprise pricing details and other product information.
ThoughtSpot integrates with various data sources such as the following:
Microsoft Excel
SAP
Twitter
Facebook
Google Analytics
Salesforce
Marketo
JIRA
Oracle
MySQL
SQL Server
IBM DB2
Teradata
The platform also offers Extended Enterprise subscribers access to the solution’s APIs. For more information about integrations, contact support or view the documentation on the website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bed Bath & Beyond, ServiceNow, Sterling National Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A next-generation, search-driven analytics solutions for enterprises.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
It may not always be sufficient to just compare ThoughtSpot and CustomerSuccessBox with one another. Even though reliable features, pricing and user comments are all crucial and should be considered when making a final decision, you should also take a look at the recognition and awards won by each software. In many cases a less popular software may turn out to be an excellent choice that was a winner of many B2B awards such as our Great User Experience Award which shows that in spite of smaller market popularity it’s a worthy rival to the apps that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
