What is better ThoughtBuzz or Totango? When scouting for the proper Customer Experience Management Software for your business it is recommended that you assess the functions, costs, and other critical info regarding the product and vendor. Here, you can check the parallels and differences between ThoughtBuzz (overall score at 6.3 and user satisfaction at 100%) and Totango (overall score at 8.8 and user satisfaction at 90%).
You may also examine their specific modules, like services, plans, pricing, terms and conditions, etc. Moreover, analyze the terms thoroughly for information on hidden costs, including, setup cost, separate helpdesk support, upgrade fees, disk space fees, and more.
At the moment, the leading products in our Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.
ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
P&G, WPP, Edelman
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Social media management and monitoring platform with real-time insights for better publishing and management of social media profiles.
Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.
In case you are still having doubts about which software will be best in your case it may be a good idea to investigate each service’s social metrics. These metrics are quite often an indicator of how popular every software is and how wide is its online presence.For example, if you look at ThoughtBuzz LinkedIn account you’ll learn that they are followed by 1914 people. In case of Totango the amount of followers on their LinkedIn page is 3296.
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