Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Bulk Text Messaging
- Scheduled Alerts
- Text by Computer
- Co-manager Setting
- Text for Info
- Lead Generation
- Subscriber List Management
- List Segmentation
- SMS Marketing
- Web & Text Subscription
- API Integration
Pricing Info
Pricing Info
TextMarks has four enterprise pricing options that are suitable for businesses of different sizes:
Silver – $99/month
- Unlimited Subscribers
- Up to 3,500 Messages
- Up to 10 Custom Keywords
- Bulk Text Messaging
- Auto-responder
- Lead Capture
- SMS Marketing
- Reporting
- Email Support
Gold – $199/month
- All Silver Features
- Up to 10,000 Messages
- Up to 15 Custom Keywords
- SMS Lead to Spreadsheet
- Delegated Group Management
- Advanced List Segmentation
- Developer API Access
- Priority Email Support
Platinum – $499/month
- All Gold Features
- Up to 35,000 Messages
- Up to 20 Custom Keywords
- Phone Support
- API Integration Support
- Campaign Consulting
- Additional Payment Options
- Custom Agreements
- White-labeled Reseller Portal
- Lead to Salesforce CRM
Enterprise – $999/month
- All Platinum Features
- Up to 100,00 Messages
- Up to 30 Custom Keywords
- Custom Reporting
- Dedicated Support
- Advanced Customization
- Extended Data Retention
- Custom Opt-in Flows
- Compliance Consultation
Integrations
Integrations
TextMarks has a robust set of APIs intended to give you more control over the solution’s integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
University of North Dakota, Wildbirds Unlimited Yorktown, PlanSource
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A text messaging platform for businesses of all sizes that meets engagement, growth, and innovation needs.
Company Email
tmsales@textmarks.com
Contact No.
Company's Address
TextMarks, Inc.
87 N Raymond Ave, 8th floor
Pasadena, CA 91103
USA
TextMarks Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
support@freshchat.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
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Both TextMarks and Freshchat were tested by a team of independent B2B experts who prepared a full analysis of all key elements of every service. Their final score was calculated with unique SmartScore system that gives an individual partial score to every factor including: main functionalities, client support, mobile device support, security, client satisfaction and market presence. We are aware that useful features are not the only aspect essential to a company so we make an effort to pay attention to all facets of a software prior to giving it a final score.
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