What is better Tender Support or CurrentWare? If you want a competent Customer Support Software product for your company you need to remember to assess several alternatives. It doesn’t have to be complex, and can be as easy as matching their features in a table like the one below. You will also get a quick idea how each product performs. For example, on this page you can check Tender Support’s overall score of 7.8 and compare it against CurrentWare’s score of 8.0; or Tender Support’s user satisfaction level at 94% versus CurrentWare’s 96% satisfaction score.
The assessment will allow you to find out the good and bad points of each software, and decide which one fits you requirements better. Beyond the main features, the solution which is simple and intuitive is always the better product.
We know that not all businesses have the time to scrutinize a large number of different solutions, so we created a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
CurrentWare offers different pricing plans suited for various business types and a 14-day trial for each plan. Contact the vendor for a free demo with a personalized consultation.
AccessPatrol – $5/user/month (billed annually)
10-99 users
Block USBs
Allow List
Block Files
USB Reports
USB Alerts
Access Code
BrowseControl– $5/user/month (billed annually)
10-99 users
URL Filter
Category Filter
App Blocker
Port Filter
Time Controls
Block Message
BrowseReporter – $5/user/month (billed annually)
10-99 users
Web Browsing
Software Use
Productivity
Screenshots
Idle Time
Bandwidth Use
enPowerManager – $5/user/month (billed annually)
Control Power
Logon Tracking
Power Reports
Scheduler
Delay Shutdown
Power Plans
The full CurrentWare Suite with all 4 modules is $12 per user/month, billed annually
CurrentWare has not provided information about integrations to third-party apps.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Mitsubishi Electric, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CurrentWare offers a complete line of compliance employee monitoring solutions for online filtering, insider threat detection, endpoint security, and administrative management.
When you compare various Customer Support Software software you shouldn’t just explore their features list and provided pricing packages. Consider that the app should be meeting your standards and business so the more flexible their offer the better. Check what OSes are supported by Tender Support and CurrentWare and ensure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, because this might be a deal breaker for many companies.
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