What is better TeeDee or Zendesk Chat? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is better for your business. For overall product quality, TeeDee received 8.0 points, while Zendesk Chat received 8.5 points. At the same time, for user satisfaction, TeeDee scored 100%, while Zendesk Chat scored 100%.
Specifics of their unique elements, tools, supported platforms, customer service, and more are given below to provide you with a more versatile comparison. Keep in mind to choose only the functions that you need so you don’t waste money for functions that are unnecessary.
Our experts made sure to prepare reviews of all popular Live Chat Software solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Pipedrive, Vision Helpdesk, Zendesk.
TeeDee uses a credit-based system based on a pay-as-you-go pricing scheme. You can buy prepaid credits for your chatbot sessions/interactions and pay only what you use. Here are enterprise pricing details:
Free Trial – $0
Free 1,000 TeeDee credits on signup
No credit card required
Byte – $4
100 Credits
Kilobyte – $19
500 Credits
Megabyte – $38
1,000 Credits
Gigabyte – $90
2,500 Credits
Note: 1 credit = 1 unique session or interaction between chatbot and customer over a 24-hour period.
No Customer Support Software will be perfect enough to cover all the requirements of a specific team. While key features of TeeDee and Zendesk Chat should matter you should also carefully explore the integrations offered by each product. In many cases your team will already be making use of various kinds of B2B software in your company and it’s definitely better to select products that integrate well with one another. If you do that you can be certain of an effortless transfer of data between your teams and software used, which can really reduce time spent on migrating between one app and the next.
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