What is better TeamViewer or CloudAgent? Getting the perfect Customer Support Software product is all about cross-checking various solutions and determining the top software for your specific needs. Our unique process gives you a quick look at the general rating of TeamViewer and CloudAgent. For all round quality and performance, TeamViewer scored 8.4, while CloudAgent scored 7.2. On the other hand, for user satisfaction, TeamViewer earned N/A%, while CloudAgent earned 100%.
Below you can also verify their characteristics, terms, plans, etc. to find out which software will be more suitable for your needs. One critical element to evaluate is whether the app can toggle on/off limitations on different types of users to secure any critical business data.
At this time, the most significant solutions in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
TeamViewer supports integrations with the following business systems and applications:
Microsoft Outlook
JIRA
Spiceworks
ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mahindra Finance, Akzo Nobel, Rural Shores
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
All the data, information and reviews that we provided in this analysis were collected from official company websites, marketing resources available online, actual experience from real customers as well as our personal everyday use of each product by an expert. We do our best to extensively test every product, so we not only test it ourselves, but we also correlate our findings with views of other members from the B2B community.
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