What is better TeamSupport or Pluck? Today’s corporations seek the top Customer Support Software product to remain competitive. On this page we help you with buying the best tool, by allowing you to compare TeamSupport and Pluck down to the very details of their individual functions.
You may as well examine our total scoring values, which rate the software all round quality and performance. TeamSupport got a 9.1 score, while Pluck has a score of 7.5. Likewise, you can compare their general user satisfaction rating: 99% (TeamSupport) against 93% (Pluck). Don’t forget to choose the application that best matches your most crucial priorities, not the software with a lot of features.
We realize that not all people have enough time to scrutinize dozens of various services, so we created a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Mattel, L'Oreal, Walgreens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Pluck provides a collection of community apps for the management of online reviews and ratings.
Almost as crucial as functionalities and user support level are pricing packages offered by TeamSupport and Pluck. While cost should not be the only aspect it’s definitely an important thing to consider. You should look for a flexible pricing plan that can be adjusted to your team size and effortlessly scaled up every time your company grows. Make sure you don’t pick plans that include additional tools that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can usually count on discounts. You should also try out a free trial or demo of each software to spend at least some time using it. It’s a helpful experience that doesn’t need you to spend any money and gives you a practical overview of what it’s like to work with TeamSupport and Pluck.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
