What is better TeamSupport or Engage? Comparing TeamSupport and Engage, it is possible to see which Customer Support Software product is the more suitable choice. This guarantees that your company will be able to choose most productive and useful program. You can check the specifics, for example available tools, costs, plans offered by each vendor, offer stipulations, and more
We also let you check their total scores to know which one appears to be better. TeamSupport has 9.1 points for overall quality and 99% rating for user satisfaction; while Engage has 7.6 points for overall quality and 99% for user satisfaction. Likewise, you can also find out which vendor is more reliable by sending an email request to both vendors and check which vendor replies without delays.
People who are pressed for time or need a Customer Support Software advice from our team might want to investigate these top choices for the current year: Freshdesk Omni, Zendesk, Freshdesk.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Engage is friendly to CRM systems, and it is responsively designed to work across desktop, mobile and tablet.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Jump Starters, Markley Media, Lake Shore Realty, Allied Financial Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A live chat tool that helps your sales organization to accelerate pipeline, enhance the customer experience, and boost visitor-to-lead conversion ratios.
Company Email
hello@engage.co
Contact No.
Company's Address
Engage Co., Space Building, 600 N. 36th Street, Suite 222, Seattle, WA 98103, U.S.A.
No Customer Support Software will be perfect enough to cater to all the requirements of a specific team. Though main features of TeamSupport and Engage are obviously a priority you should also carefully examine the integrations offered by a given service. Very often your team will already be making use of other types of B2B software in your company and it’s always wiser to opt for services that integrate well with one another. If you do that you can ensure an effortless transfer of information between your teams and services, which can significantly reduce time wasted on migrating between one software and the next.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
