What is better TeamSupport or Chat Whisperer? Specific firms need different types of Customer Support Software. To learn which one meets your requirements, consider evaluating various options feature by feature an taking into consideration their terms and costs. Likewise, you will get a quick idea of their general performance and customer feedback by checking our smart scoring system.
The results are: TeamSupport (9.1) vs. Chat Whisperer (8.5) for all round quality and efficiency; TeamSupport (99%) vs. Chat Whisperer (95%) for user satisfaction rating. Examine their high and weak points and see which software is a more sensible choice for your company. An effective, simple way is to list the pros and cons of both solutions side by side and check which software is better.
Currently, the most significant services in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
Every time you select a software that you are sure will work best for your company you shouldn’t simply pay attention to what professionals have to say about it. Quite frequently individual experience with the software may change, depending on your own goals and needs. That’s why in our reviews we also provide our User Satisfaction Rating for every product to give you a quick impression of how real users of TeamSupport and Chat Whisperer rate their contact with the product. Our algorithm is built around advanced analysis of product mentions on other websites, social media as well as blogs, so you will get a complete and credible picture of what other customers think about each app. In this example TeamSupport got a total satisfaction rating at 99% while for Chat Whisperer 95% of people claim they had an enjoyable experience with it.
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