What is better Chat Whisperer or Freshservice? When scouting for the right Customer Support Software for your company it is suggested that you review the features, rates, along with other essential information regarding the product and vendor. Here, you can check the similarities and discrepancies between Chat Whisperer (overall score at 8.5 and user satisfaction at 95%) and Freshservice (overall score at 9.4 and user satisfaction at 97%).
It's also possible to check out their unique details, for example tools, plans, pricing, terms and conditions, etc. Similarly, read the terms thoroughly for information on extra charges, including, installation, separate helpdesk support, upgrade fees, disk space fees, and other similar charges.
We did our best to prepare reviews of all popular Live Chat Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Vision Helpdesk, Pipedrive.
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
No Customer Support Software will manate to cater to all the needs of a specific team. Though core functionalities of Chat Whisperer and Freshservice should matter you should also thoroughly study the integrations supported by every product. Very often your team will already be working with some other B2B software in your company and it’s much wiser to select apps that integrate well with one another. That way you will be able to guarantee a reliable exchange of data between your teams and software used, which can significantly reduce time spent on migrating between one solution and the other.
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