Zoho Desk
NOAWARDS
YET
Pricing:
Starting from $8,200
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Key features of Tallium Community
- Comprehensive notification settings
- Contextual collaboration across silos
- Member management
- Multimedia, shared across spaces
- Fully integrated in beautiful templates
- With advanced and configurable features
- Messaging to groups and connections
- Share info across project groups
- Auto-provisioned
- Integrated messaging system
- Invite “guests” to engage
- Security levels and role-based access rights
- Custom branding
- Multimedia library with images, videos, and links
- Custom content categories
- Easy API interface to other applications
- Custom know-how taxonomy
- Expert discovery
- Content Sharing
- Knowledge management
- Mobile apps
- Comprehensive privacy settings
- Swiss security
Key features of Tallium Network
- Comprehensive notification settings
- Contextual collaboration across silos
- Member management
- Multimedia, shared across spaces
- Fully integrated in beautiful templates
- With advanced and configurable features
- Messaging to groups and connections
- Share info across project groups
- Auto-provisioned
- Integrated messaging system
- Invite “guests” to engage
- Security levels and role-based access rights
- Custom branding
- Multimedia library with images, videos, and links
- Custom content categories
- Easy API interface to other applications
- Custom know-how taxonomy
- Expert discovery
- Content sharing
- Knowledge management
- Mobile apps
- Comprehensive privacy settings
- Swiss security
Pricing Info
Pricing Info
TallyFox Tallium is offered as Tallium Community and Tallium Network that can be customized to address the varying needs of your business. TallyFox Tallium has the following pricing plans:
- Free Trial
- Open-source
- Subscription
A one-year subscription for a Tallium starter Community of up to 300 members, including hosting, ongoing upgrades, and support is $8,200 per year (less than $3 per member per month). Additional members are available in blocks up to a total of 25,000.
A one-year subscription for a custom white-labeled Tallium Network of up to 500 members, unlimited subdomains, custom mobile app, including hosting, ongoing upgrades, and dedicated support is $54,000 per year (less than $9 per member per month). Additional members are available in blocks up to an unlimited number.
Integrations
Integrations
Tallium Community offers an API and integrates with the following applications:
- SharePoint
- Dropbox
- Google Drive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TallyFox Tallium is a business ecosystem platform that improves knowledge exchange, content management, and communication for your business community and stakeholders.
Company Email
contact@tallyfox.com
Contact No.
Company's Address
TallyFox Social Technologies AG,
Trittligasse 12, 8001 Zürich, Switzerland
TallyFox Tallium Comparisons
Popular TallyFox Tallium Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticketing System
- Call Center Software
- Social Support Software
- Agent Productivity
- Knowledge Base and Forums
- Company-wide Collaboration
- Reporting and Insights
- Help Desk Essentials
Pricing Info
Zoho Desk offers three priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.
Free
- 3 Agents
- Email Inbox & Web-form
- Work Modes
- Customizable Help Center
- Knowledge Base
- Community Forums
- Re-Branding
- Domain Mapping
- Priority SLAs
- Basic Reports
- Agent Dashboards
- Manager Dashboards
- Ticket Overview Dashboard
- The Team Feed
- Remote Support (for one user)
Standard – $18/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable
All Free features plus:
- Social & Community Channels
- Product Based Ticket Management
- Help Center Themes Gallery
- Public Knowledge Base
- SLAs & Escalations
- Workflow, Assignment & Supervise Rules
- Customer Happiness Ratings
- Reports & Dashboards
- Work Modes for Tickets
- Marketplace Extensions & Integrations
- ASAP – Embeddable Self Service
- 24×5 Phone Support
- Add-On ( ₹300/Light Agent)
Professional – $30/agent/month (billed monthly) or $20/agent/month (billed annually) plus tax, as applicable
All Standard features plus:
- Multi-department Ticketing
- Team Management
- Telephony
- Automatic Time Tracking
- Blueprint – Basic Process Management
- Round Robin Ticket Assignment
- Agent Collision
- Tasks, Events & Call Activities
- Ticket Templates
- Private Marketplace Extensions
- SLA Dashboards
- Ticket Sharing
- Mobile SDK
- 24×5 Chat Support
- Add-On ( ₹300/Light Agent)
Enterprise – $45/agent/month (billed monthly) or $35/agent/month (billed annually) plus tax, as applicable All Professional features plus:
- Live Chat
- Zia – Artificial Intelligence (Beta)
- Help Center Customization
- Multi-brand Help Center
- Advanced Process Management
- Custom Functions
- Multi-level IVR
- Global Reports & Dashboards
- Scheduled Reports
- Contract Management
- Validation Rules
- Field Watching
- Multiple Business Hours & Holidays
- Role-based Data Sharing
- 50 Light Agents
- Add-On ( ₹300/Light Agent)
Integrations
Zoho Desk integrates with the following business systems and applications:
- Zoho CRM
- Zoho Reports
- Zoho Projects
- Zoho Creator
- Salesforce
- Microsoft
- Customer Thermometer
- Twilio
- G Suite
- RingCentral
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CoffeeRocket, WesTel International, Hibner
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zoho Desk is a support desk platform that helps you deliver top quality customer support with tools that increase agent productivity and improve analytic operations. Equipped with robust reporting tools and analytics, managers can keep track of their agents’ KPIs and address performance issues and make data-driven decisions.
Company Email
sales@zohocorp.com
Contact No.
Company's Address
Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA
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Popular Zoho Desk Alternatives
The apps compared on this page are merely a sliver of our entire Knowledge Management Software category and you should keep in mind that there might be more desirable services out there. If you want to ensure you make the best possible choice for your business we definitely suggest that you analyze more services first. You can also consider to check out our top 10 Knowledge Management Software list to see which apps are at the moment the highest-rated ones and dominate the market.
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