HipChat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
Popular Talkdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Easy Screen Sharing
- Secure Guest Access
- 256-bit SSL encryption Security
- Drag and Drop File Sharing
- Unlimited Chatrooms
- Full Customization
- Fully Searchable
- Synchronization Access Devices and App
- Searchable History
Pricing Info
HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.
HipChat Basic – Free
- Mac, Windows, iOS, and Android
- Group chat and IM
- Guest access
- Unlimited integrations
- 5GB File Storage
HipChat Plus – $2/user/month
All HipChat Basic features plus:
- 1-to-1 voice and video calling
- 1-to-1 screen sharing
- History retention controls
- Unlimited File Storage
- Unlimited Searchable Message History
Integrations
HipChat supports integrations with the following business systems and applications:
- Aha!
- Airbrake
- Alias
- AnsswerHub
- Appear.in
- Asana
- Axosoft SocialConnect
- Bamboo
- Bitbucket
- Biztera
- Blossom
- Bonusly
- Boundary
- Bugsnag
- Capistrano
- CircleCI
- Close.io
- Codeship
- Confluence
- Crashlytics
- Datadog
- Desk.com
- DoneDone
- Enchant
- Envoy Visitor Registration
- Exceptional
- Fastlane
- Freshdesk
- Geek Advent
- Github
- GoToMeeting
- Google Cloud Platform
- Google Drive
- Google Hangouts
- Gyazo
- Help Scout
- Helpmonks
- Heroku
- HeyUpdate
- HipGif
- hpmob
- Honeybadger
- Instawell
- Intercom
- JIRA
- Jenkins
- Librato
- Loggly
- MailChimo
- Munin
- Netuitive
- taskblitz
- ZeroCater
- ZenDesk
- Zapier
- Wunderlist
- WorkingOn
- WordPress
- Woopra
- VictorOps
- UserVoice
- Trello
- Travis CI
- teamCity
- Telzio
- StatusPage.io
- Status Hero
- Screenhero Slash Command
- Server Density
- Runscope
- Redmine
- Reamaze
- Raygun
- Quote of The Day
- Pivotal Tracker
- Pingboard
- Pingdom
- PagerDuty
- Panopta
- Opsmatic
- Opsview
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Expedia, Netflix, Dropbox, Salesforce
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HipChat is a communications platform designed specifically for business team chatting.
Company Email
Contact No.
Company's Address
Level 6, 341 George St
Sydney, NSW, 2000, Australia
HipChat Comparisons
Popular HipChat Alternatives
Every time you compare different Communications Software services you shouldn’t simply analyze their list of features and available pricing packages. Consider that the software should be adjusted to your requirements and business so the more flexible their offer the better. Check what systems are supported by Talkdesk and HipChat and be certain you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, as this might be a critical factor for many companies.
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