UVdesk Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Industry Domain CRM
- Cloud/On-Premise Deployment
- Cross Sell and Up Sell
- Integrated Lead Management System
- Flexible Business Mdelling
- Domain Terminology Manager
- Field Service
- Field Sales
Pricing Info
Pricing Info
Contact Talisma CRM for information on their basic and enterprise pricing packages. You can also submit a demo request to see if the software is a perfect fit for your business.
Integrations
Integrations
Integration services available for support/co-existence with legacy and other existing systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Citibank, ClubMahindra, ITC Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive enterprise CRM (Customer Relationship Management) software designed to help organizations and business provide their customers with an exceptional experience that results in better productivity and performance, a huge increase in sales, upsell, and cross-sell, and highly effective response capabilities.
Company Email
Contact No.
Company's Address
Talisma Corporation Pvt. Ltd
3rd Floor, Olympia/Building-01
Bagmane Tech Park, C V Raman Nagar
Byrasandra, Bangalore – 560 093
India
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Knowledgebase
- Mailbox
- Reports
- Workflow
- Customization
- Form Builder
- Disqus
Pricing Info
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
Basic – Free
- 4 Agents
- 1 Mailbox
- Knowledgebase
- 1 Knowledgebase Folder
- 5 Knowledgebase Category
- 15 Knowledgebase Article
- Email Piping
- Theme & Customization
- Workflow (Predefined)
- Email Templates (Predefined)
- Tags
- Groups & teams
- Agent Privileges
Pro – $11/agent/month
- 5 Mailboxes
- 10 Knowledgebase Folders
- 50 Knowledgebase Categories
- 200 Knowledgebase Articles
- Email Piping
- Theme & Customization (Pro)
- Workflow (Custom)
- Email Templates (Custom)
- Tags
- Groups & teams
- Agent Privileges
- Reports
- Tasks
- Custom Fields
- Saved Filters
- Saved Replies
- Email Settings
- Export Data
- Apps
Enterprise – $18/agent/month
- All Pro Features
- Full Portal Customization
- Feature Request
- Unlimited Mailboxes
- Unlimited Knowledgebase Folders
- Unlimited Knowledgebase Categories
- Unlimited Knowledgebase Articles
Integrations
UVdesk Helpdesk integrates with the following business systems and applications:
- Zendesk
- osTicket
- Helpscout
- Freshdesk
- Amazon
- eBay
- Etsy
- Magento
- Bigcommerce
- Shopify
- Disqus
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Company Email
support@uvdesk.com
Contact No.
Company's Address
A 67 Sector 63
Noida Uttra Pradesh, 201301
India
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Both Talisma CRM and UVdesk Helpdesk were tested by a group of independent B2B experts who conducted a thorough study of all key aspects of each product. Their total score was calculated using our unique SmartScore algorithm that calculates a separate partial score to each factor like: main functionalities, client support, mobile device support, security, customer satisfaction as well as market presence. We know useful features are not the only factor important to a company so we make an effort to pay attention to all sides of a solution before calculating its final score.
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