What is better SysAid or Sellsy Helpdesk? Examining products to get the best Help Desk Software doesn't have to be complicated. On our review platform, we enable you to match SysAid and Sellsy Helpdesk and quickly see their unique elements. We allow you to check their features, supported devices, level of support, prices, terms, and much more.
You may also assess their overall score (9.2 for SysAid vs. 7.3 for Sellsy Helpdesk) and overall customer satisfaction level (98% for SysAid vs. N/A% for Sellsy Helpdesk). Take your time and assess your best options and see which one is ideal for your company. You should also assess the software company’s background; can you count on them and will they still be on the market in the future?
In case you you have to quickly find the optimal Help Desk Software according to our review team we recommend you check out one of these products: Freshdesk, Salesforce Service Cloud, Zendesk.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
You should pay attention to the fact that while both SysAid and Sellsy Helpdesk may offer an excellent set of features every product could be created for a different company size. If you are studying different apps you may want to give some attention to a business type they are aimed at. Certain functionalities could scale up with no problem for huge enterprises but if you run a small or mid-sized company it’s usually more sensible to refrain paying for customized functionalities that you might never have a chance to use.
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