What is better SysAid or Sellsy Helpdesk? Getting the suitable Help Desk Software product is as simple as contrasting the solid and low functions and terms offered by SysAid and Sellsy Helpdesk. Here you can also match their overall scores: 9.2 for SysAid vs. 7.3 for Sellsy Helpdesk. Or you can verify their general user satisfaction rating, 98% for SysAid vs. N/A% for Sellsy Helpdesk.
We suggest that you spend some time to examine their specific functions and figure out which one is the better alternative for your company. Likewise, don’t forget to consider your company’s or industry’s special situation, such as, a multilingual solution for a global company or a mobile platform to help you work away from your office.
If you need to quickly find the best Help Desk Software according to our review team we recommend you try out these solutions: Freshdesk, Zendesk, Salesforce Service Cloud.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
No Help Desk Software will manate to cover all the needs of a business. Though core functionalities of SysAid and Sellsy Helpdesk are obviously a priority you should also thoroughly examine the integrations offered by each software. Quote frequently you will already be working with other types of B2B software in your company and it’s always better to opt for services that integrate well with each other. That way you can ensure a reliable transfer of data between your teams and apps, which can really reduce time spent on migrating between one software and the other.
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