What is better SysAid or nanoRep? You can use our scoring system to give you a general idea which Customer Support Software product is better for your company. For overall product quality, SysAid received 9.2 points, while nanoRep gained 8.0 points. Meanwhile, for user satisfaction, SysAid scored 98%, while nanoRep scored 100%.
Details about their functions, tools, supported platforms, customer service, plus more are given below to help you get a more accurate review. Keep in mind to choose only the features your company needs to avoid wasting resources for features which are redundant.
Users who are pressed for time or need a Help Desk Software suggestion from our experts might want to investigate these top choices for this year: Zendesk, Freshdesk, Salesforce Service Cloud.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
It may not always be enough to simply compare SysAid and nanoRep with one another. Although reliable functionalities, pricing plans and customer comments are all important and should be considered when making a final decision, you should also check out the recognition and awards merited by each software. Frequently a less known service may turn out to be an excellent choice that was distinguished with industry awards such as our Supreme Software Award which reveals that regardless of lesser market presence it’s a worthy rival to the products that rule the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
