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Compare SWAG vs TrueChat

What is better SWAG or TrueChat? With different functionalities, pricing, conditions, and more to evaluate, choosing the right Customer Support Software for your business is challenging.

But by working with our system, you can easily match the features of SWAG and TrueChat including their general SmartScore, respectively as: 8.0 and 8.0 for overall score and 97% and 93% for user satisfaction. You can also review them feature by feature check out which program is a more effective fit for your business. Remember to use a trial version first prior to subscribing to see how the solution can benefit you in practical situations.

In the event you need to quickly find the optimal Customer Support Software according to our experts we suggest you check out the following products: Freshdesk, Salesforce Essentials, Salesforce Service Cloud.

SWAG

vs
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TrueChat

vs
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Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

FREE TRIALvisit website

SWAG

vs
overview of SWAG ASK VENDOR A QUESTION

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • On-Demand Access To Paid Projects
  • No Contracts Or Obligations
  • Completely Free
  • High Paying Clientele
  • iOS or Android Compatible
  • Real-Time Project Requests

Pricing Info

SWAG is a free service for businesses and geeks

Learn more about SWAG pricing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A free service designed to connect businesses and organizations with experts to help them with their business needs and operations.

Company Email

info@speakwithageek.com

Contact No.

1-888-834-8501

Company's Address

100 Pine Street
Suite 1250
San Francisco, CA 94111

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score
Salesforce Service Cloud Alternative
Salesforce Service Cloud Alternatives 9.6
Freshchat Alternative
Freshchat Alternatives 9.2
Splashtop Remote Support Alternative
Splashtop Remote Support Alternatives 8.5
My Work Scheduler Alternative
My Work Scheduler Alternatives 8.0
PhaseWare Tracker Alternative
PhaseWare Tracker Alternatives 7.2

TrueChat

vs
overview of TrueChat ASK VENDOR A QUESTION

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $200

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Visitor Tracker
  • Pop-Up Notifications Per Visitor
  • Android App
  • IP Address Tracker
  • Active Website Visitor Tracking
  • Real-Time Interaction
  • Save and Email Chat History
  • Web Support
  • Multiple Chat Management

Pricing Info

TrueChat offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Basic – $200/year

  • Web Chat
  • 1 Agent
  • Basic Web Analytics
  • Dashboard
  • Web Notification

Standard – $300/year

  • Web Chat
  • 2 Agents
  • Standard Web Analytics
  • Dashboard
  • Web and Mobile Notification
  • Triggers
  • Android App

Premium – $500/year

  • Web Chat
  • 3 Agents
  • Advanced Web Analytics
  • Dashboard
  • Web and Mobile Notification
  • Triggers
  • Android App
Learn more about TrueChat pricing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

WordPress, Joomla, Magento

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TrueChat is an advanced and efficient way to stay connected with your customers.

Company Email

feedback@truechat.co

Contact No.

+1-301-758-4052

Company's Address

13027, Saint Clair Road,
Clarksburg, MD-20871
USA

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score
LiveAgent Alternative
LiveAgent Alternatives 9.5
PhoneBurner Alternative
PhoneBurner Alternatives 8.3
RepRevive Alternative
RepRevive Alternatives 8.0
Abhisi Alternative
Abhisi Alternatives 8.0
Surveyi2i Alternative
Surveyi2i Alternatives 7.3

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

FREE TRIALvisit website

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Learn more about Freshdesk pricing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

+1 (866) 832-3090

Company's Address

311 California street,
San Francisco, CA 94104

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score
Samanage Alternative
Samanage Alternatives 8.9
Desk.com Alternative
Desk.com Alternatives 8.8
Zoho Assist Alternative
Zoho Assist Alternatives 8.5
ProProfs Help Desk Alternative
ProProfs Help Desk Alternatives 8.5
Yoummday Alternative
Yoummday Alternatives 8.0

If you are still having second thoughts about which solution will work best for your business it might be a good idea to check out each service’s social metrics. Such metrics are frequently an indicator of how popular each app is and how big is its online presence. For instance, in case of Facebook SWAG has 511000 likes on their official profile while TrueChat profile is liked by 40 people.

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