What is better SurveyMonkey or Nicereply? Selecting the best Survey Tools for your business is difficult with a lot of functions, choices, and offers to choose from. However, using our review platform will help you to cut down the necessary steps by getting all key products in a single place.
For example, you can match SurveyMonkey and Nicereply for their tools and overall scores, in this case, 9.2 and 8.5, respectively. Likewise, you can compare which software has higher general user satisfaction rating: 91% (SurveyMonkey) and 88% (Nicereply) to find out which product is the better option for your company. Don’t simply pick the service with the most attractive price, but the service that offers the most cost-effective value.
Currently, the top services in our Survey Tools category are: Sogolytics, Qualtrics Research Core, Alchemer.
SurveyMonkey integrates with the following business systems and applications:
Salesforce
Marketo
MailChimp
HootSuite
Piktochart
Hubspot
Eventbrite
Zapier
Microsoft Word
CleverReach
Ambassador
Google Sheets
Google Forms
Trello
Microsoft Excel
Active Campaign
Data Cracker
Emma
Freshdesk
DataHero
DiscoverText
Drop Thought
INinbox
OfficeReports
Zendesk
Wise.NET
Syncfrog
Trackerbird
UniSender
OfficeReports
NVivo
Mad Mini
Sympla
Jooners
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Facebook, Kraft Foods
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An app that lets you dig deeper into the demographics and psychographics of your target audience and collect information via real-time surveys. It lets you conduct surveys of any type and size. You can even create, collect, and analyze data from millions of respondents.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
You shouldn’t count on simply a wide array of functionalities and flexible pricing from a reliable Survey Tools. Almost as crucial as key features is a top-notch customer support. You want to ensure that in a situation where you have any questions about SurveyMonkey or Nicereply, or you struggle with some problems, or perhaps you’ll need to ask for a specific update or functionality beneficial to your team you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can enjoy personal training or at least an FAQ you can use.
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