FocalScope
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unlimited surveys
- Unlimited questions
- Easy-to-use survey editor
- Professional reports
- Ad-free surveys
- Print reports to PDF
- Survey library
- Survey folders
- Hidden fields
- Advanced question types
- 200 responses/survey
- Data export
- Page skip logic
- Email notifications
- Customizable look and feel
Pricing Info
Pricing Info
SurveyExpression offers three accounts:
Free Account
- 200 responses/survey
- Ad-free surveys
- Advanced question types
- Easy-to-use survey editor
- Hidden fields
- Print reports to PDF
- Professional reports
- Single user account
- Survey folders
- Survey library
- Unlimited questions
- Unlimited surveys
Corporate Account ($300/year)
- All features of free account +
- 50,000 email invitations/month
- Cross-tab reports
- Customizable look and feel
- Data export
- Email notifications
- Multi-users (maximum 100)
- Page skip logic
- Priority email and phone support
- Remove all our branding from survey page
- Report filtering
- Report sharing
Dedicated Account ($2,400/year)
- All features of corporate account +
- 100,000 email invitations/month
- Custom domain
- Dedicated account manager
- White label
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SurveyExpression helps users design smart and beautiful online surveys using its web interface. Advanced features are just a click away.
Company Email
office@surveyexpression.com
Contact No.
Company's Address
Bd. Decebal, Nr. 25-29, Olympia Tower, Etaj 10, Sector 3, Bucharest, Romania, postal code 030964
SurveyExpression Comparisons
Popular SurveyExpression Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Shared Team Inbox
- Threaded Email Conversations
- Smart Email Signatures
- Personal Email Accounts
- Rules To Filter Emails
- Agent-to-Agent Chat
- Canned Email Response Templates
- Agent Collision Alert
- Internal Notes on Ticket
- Ticket Activity Log
- Schedule Recurring Tickets
- Global Search
- Lookup Customer Data
- Unlimited Live Chat Channels
- Canned Live Chat Responses
- Customizable Live Chat signup forms and templates
- Live Chat History and Transcripts
- Pro-active Live Chat
Pricing Info
FocalScope offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Small Cloud – $9/agent/month
- Up to 2 agents
- Up to 2 Email Addresses
- 2 GB storage
- Email Ticketing
- Live Chat
- 24/5 Support
Cloud – $39/agent/month
- All Small Cloud features
- Unlimited Agents
- Unlimited Email Addresses
- 30 / 60 / 90 GB storage
- Customer Portal
- Satisfaction Survey
- Twitter and Facebook
- Multibrand Support
- Reporting and Dashboards
On-Premise – $39/agent/month
- All Cloud features
- Unlimited GB
- Dedicated Server
- Dedicated IP Address
- Access to SQL Database
- VPN (IPSEC)
Phone System – Built-in Add-on
- Multiple Phone Lines
- Multi Country Support
- Welcome Greetings
- Waiting Music
- IVR Phone Trees
- Business Hours
- Phone Queues
- Call Rules
- Transfer Calls
- Call Back
- Click To Dial
- Call Recording
- Voicemail
- Agent Screen Pop Up
- Ticket Creation
- SIP Trunk
- Reporting and Dashboard
- 24/7 Support
Integrations
FocalScope integrates with the following business systems and applications:
- Lotus Notes
- Exchange
- Gmail
- Office 365
- Twutter
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, American Express, Singtel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
FocalScope is a robust, feature-rich email ticketing and live chat platform that is based in the cloud.
Company Email
sales@focalscope.com
Contact No.
Company's Address
171 2Nd Street, Suite 300
Commack, New York 11765
USA
FocalScope Comparisons
Popular FocalScope Alternatives
When you select a solution that you believe will be an actual asset for your business you shouldn’t just limit yourself to what professionals have to say about it. Very often individual experience with the product will vary, depending on specific goals and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each solution to give you an immediate overview of how real users of SurveyExpression and FocalScope estimate their contact with the service. Our algorithm is based on detailed analysis of product mentions on other websites, social media as well as blogs, so you are going to get a full and reliable overview of what other users think about each solution. In this case SurveyExpression has a total satisfaction rating at N/A% while for FocalScope N/A% of users say they had an enjoyable experience with it.
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