What is better Survey2Connect or SoGoCX? If you wish for a competent Customer Experience Management Software product for your enterprise you have to invest time and examine a wide range of solutions. It doesn’t have to be tricky, and can be as simple as matching their functions in a table like the one below. You will also get a brief idea how each product functions. For example, on this page you can see Survey2Connect’s overall score of 8.0 and compare it against SoGoCX’s score of 9.2; or Survey2Connect’s user satisfaction level at N/A% versus SoGoCX’s 97% satisfaction score.
The evaluation will help you find out the strengths and weaknesses of each program, and decide which one suits you requirements better. On top of the rich features, the solution which is simple and intuitive is always the better choice.
In the event you need to quickly locate the top Customer Experience Management Software according to our review team we advise you take a look at these solutions: Alchemer, Smartlook, Zendesk.
Survey2Connect integrates with the following business systems and applications:
SendGrid
Unifonic
SmartSMS
Ducont Route Mobile
Mobily.ws
vFirst
Tableau
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dubai Asset Management, Bupa, Mashreq
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Survey2Connect is a client feedback management software designed to extract actionable insights for customer and employee experience and market research.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
Every time you test various Customer Experience Management Software apps you shouldn’t just look at their features list and offered pricing plans. Keep in mind the software should be adjusted to your standards and team so the more flexible their offer the better. Learn which platforms are supported by Survey2Connect and SoGoCX and make sure you will get mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, as this could be a key element for many businesses.
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