What is better Surfly or Vivantio? Different firms require different types of Customer Support Software. To understand well which one fits your needs, consider comparing various solutions feature by feature along with their terms and pricing. Likewise, you will get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.
The results are: Surfly (8.3) vs. Vivantio (8.4) for total quality and usefulness; Surfly (N/A%) vs. Vivantio (93%) for user satisfaction rating. Examine their high and low points and find out which software is a more sensible choice for your company. One simple but effective tactic is to list the strengths and weaknesses of both applications side by side and find out which software is better.
We are aware that not all businesses have enough time to try out dozens of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the Remote Support Software category are: Atera, ScreenConnect, Zendesk.
Surfly is an open API system, which means you can integrate it with virtually any third-party system or application. Contact the vendor for more information, or visit their official site to check details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTV, Wibki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Surfly is an intuitive web-based co-browsing solution that makes joint navigation through the web by two or more people extremely simple. It comes with a fully integrated interface that's equipped with chat functions, flow customization options, real-time collaboration tools, and advice portals.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
All the data, information and reviews that we presented in this table were collated from official vendor sites, promotional content available online, real-life experience from real clients as well as our personal direct use of every app by a professional reviewer. We pay a lot of attention to thoroughly examine each app, therefore we not only analyze it internally, but we also correlate our observations with views of other people from the B2B community.
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