What is better Surfly or Salesforce Service Cloud? Finding the appropriate Customer Support Software product is as straightforward as evaluating the solid and poor functions and terms offered by Surfly and Salesforce Service Cloud. Here you can also match their total scores: 8.3 for Surfly vs. 9.6 for Salesforce Service Cloud. Or you can look at their general user satisfaction rating, N/A% for Surfly vs. 97% for Salesforce Service Cloud.
We suggest that you spend some time to review their specific functions and decide which one is the better option for your business. What’s more bear in mind to factor in your company’s or industry’s unique case, such as, a multilingual software for a global company or a mobile app to help you work away from your office.
We realize that not all companies have enough time to examine a large number of different solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the Remote Support Software category are: Atera, ScreenConnect, Zendesk.
Surfly is an open API system, which means you can integrate it with virtually any third-party system or application. Contact the vendor for more information, or visit their official site to check details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTV, Wibki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Surfly is an intuitive web-based co-browsing solution that makes joint navigation through the web by two or more people extremely simple. It comes with a fully integrated interface that's equipped with chat functions, flow customization options, real-time collaboration tools, and advice portals.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You shouldn’t count on just a wide array of functionalities and scalable pricing plans from a credible Customer Support Software. Almost as essential as key features is a trustworthy customer support. You want to make sure that if you have any questions about Surfly or Salesforce Service Cloud, or you run into a problem, or maybe you’ll need to request a certain revision or functionality beneficial to your team you can trust in a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you are able to profit from personal training or at least a knowledge base you can use.
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