Salesforce Snap-ins
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Intelligent Scheduling
- Detailed Forecasting
- Fast Shift Planning
- Third-party Integration
- Shared Schedules
- Ticket Forecast Management
- Automated Schedule
- Daily Activities
Pricing Info
Pricing Info
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
- Automatically schedule shifts 8 weeks in advance
- Automatically schedule intraday activities
- Configure activities to match the way your team works
- Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
- All features in Starters +
- Intelligently scheduled activities to meet forecasted volume
- View, customize, and adjust ticket forecasts
Integrations
Integrations
Surfboard integrates with a variety of tools like calendars and HR systems. It can seamlessly connect with the following, and more:
- Intercom
- Zendesk
- Dixa
- Front
- Twilio
- Aircall
- Kustomer
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lick Home, Freshly Cosmetics, Wolf & Badger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Surfboard is a smart team planning and ticket forecasting solution made for customer support teams at scale.
Company Email
Company's Address
Surfboard Technology Limited,
Cottage Place,320 City Rd, London, EC1V 2NZ,
United Kingdom
Surfboard Comparisons
Popular Surfboard Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- FAQ Creation
- Case Management
- Personalized Live Chat
- SOS Video Chat
- Two-Way Video Chat
- Live Agent Chat
- Self-Service Knowledge Base
- Software Development Kit
Pricing Info
Salesforce Snap-ins does not provide their pricing plans publicly. If you are interested in purchasing this application, feel free to contact the vendor to request a quote.
Integrations
As part of the Salesforce Service Cloud, Salesforce Snap-ins may be used alongside third-party systems as well as other platforms in the Salesforce suite.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An industry-leading customer support tool that lets you effortlessly embed service features into your application or website.
Company Email
Contact No.
Company's Address
The Landmark at One Market
Suite 300, San Francisco, CA 94105
United States
Salesforce Snap-ins Comparisons
Popular Salesforce Snap-ins Alternatives
You don’t want exclusively a broad array of features and adjustable pricing packages from a reliable Customer Support Software. Almost as significant as core features is a quality customer support. You want to make sure that in a situation where you have any questions about Surfboard or Salesforce Snap-ins, or you face some problems, or maybe you’ll want to request a certain revision or feature beneficial to your company you can rely on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you are able to benefit from personal training or at the very least an FAQ you can use.
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