What is better Surfboard or Nectar Desk? We are here to simplify the cumbersome process of contrasting Customer Support Software products for you. In particular, on this page you can check the overall performance of Surfboard (8.0) and contrast it with the overall performance of Nectar Desk (8.0). It's also possible to match their overall user satisfaction rating: Surfboard (93%) vs. Nectar Desk (97%).
What’s more, you can read their capabilities in detail to check which product can better tackle your company’s requirements. Generally, any B2B software has to let you to immediately see the big picture, all the while allowing you immediate access to the details.
In the event you have to quickly locate the optimal Employee Scheduling Software according to our experts we advise you examine one of these products: monday.com, Wrike, Acuity Scheduling from Squarespace.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
Nectar Desk offers an all-in-one enterprise pricing plan at $50 per user per month. Features include instant number purchasing, custom messages and music, custom business hours, call queues, interactive voice response (IVR), call recordings, your own IP/soft phone, omnichannel support, CRM integrations, live chat, and advanced analytics.
Nectar Desk integrates with the following business systems and applications:
Zendesk
Active Campaign CRM
Teamwork Desk
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Partizan Cloud, CanaFlora
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nectar Desk is a tool that provides you all of the standard features of call center software: IVR, Extensions, Call Recordings, Local and Toll-Free numbers, and more.
When you pick a app that you think will be an actual asset for your business you shouldn’t only focus on what experts have to say about it. Quite frequently personal experience with the service will vary, depending on specific goals and needs. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every product to give you an immediate impression of how real users of Surfboard and Nectar Desk rate their contact with the app. Our algorithm is built around advanced analysis of product mentions on other sites, social networks as well as blogs, so you will get a full and credible overview of what other people think about every service. In this example Surfboard has a total satisfaction rating at 93% while for Nectar Desk 97% of users express they had a positive experience with it.
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