Supportbench
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticket Management
- Workspaces
- Ticket Policies
- Automated Workflows
- Notifications
- Sentiment Analysis
- Real-Time Insights
- Agent Scoring
- Knowledge Base
- SLA Management
- Helpdesk Integrations
Pricing Info
Pricing Info
Supportbench provides enterprise pricing plans for small and medium-sized businesses. You can purchase a plan for as low as $40/agent/month. Here are the details:
Supportbench – Starts from $40/agent/month ($32 for annual billing)
- 3 Agents
- Real-time notifications
- Email editor
- Customer sentiment analysis
- Customer health scoring
- Dashboards for high-risk customers
- Reports
- Team & Agent KPIs
- Salesforce integration
- Calendar
- Escalations management
- Surveys
Integrations
Integrations
Supportbench integrates with:
- Jira
- Slack
- Salesforce
- LiveChat
- Power BI
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Solutions, Payfirma, ePass Software
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Supportbench is an omnichannel customer support software to improve customer experiences.
Company Email
Contact No.
Company's Address
Supportbench Services, Inc.
128 W Hastings St #300, Vancouver, British Columbia, V6B 1G8
Canada
Supportbench Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Virtual Space
- Multiple Rooms
- Cloud Recording
- Advanced Admin Controls
- Frequency Reports
- Custom Workplace
- Sub-accounts
- Cloud Hosting
Pricing Info
GoBrunch offers enterprise pricing plans suited to different virtual space needs. The free version offers one permanent link to hold your meetings.
Free
- No Time Limit
- Up to 25 Participants per Room
- Share your Screen with Sound
- One Single Link Forever for your Meetings
- 1 Room per Space
- Up to 2 Simultaneous Presenter Cams
- Amazing Virtual Room Layouts
- Interactive Memes and Reactions
- No Installation
Gourmet – $11.99/month
- Up to 200 Participants per Room
- Recording on the Cloud
- Share Multiple Screens at the Same Time
- Upload Files and Materials
- Up to 5 Rooms or Breakout Sessions per Space
- Get Registration and Attendance Reports
- Up to 5 Simultaneous Presenter Cams
- Place your Logo
- Play YouTube Videos
- Download Chat History
- Exclusive Room Templates for Different Occasions
Prime Chef – $35.99/month
- All From Gourmet
- Up to 400 Participants per Room
- Customize your Spaces with Backgrounds and Images
- Embed Videos, Calendars, Forms, and Canva Designs
- Add, Move, and Duplicate Brunch Circles
- Connect your Rooms to Create Simple Private Metaverses
- Multiple Moderators (Up To 8)
- Up to 35 Rooms or Breakout Sessions per Space
- Custom URL
- Upload MP4 Videos for Asynchronous Watching
- Collaborate with Miro, Google Docs, Sheets, and Slides
- Broadcast Video and Audio to All Rooms
- 20 GB of Storage for Videos and Documents
- Priority Support
Enterprise – By quote
- All From Chef
- Multiple Accounts
- Attendance Report
- Custom Subdomain
- Dedicated Support
- API
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GoBrunch is a virtual room solution that turns your meetings into lively, branded virtual spaces to help unite your team and community.
Company Email
Company's Address
GoBrunch,
8546 Palm Parkway 566, Orlando, Florida 32836,
USA
GoBrunch Comparisons
Popular GoBrunch Alternatives
If you test different Customer Support Software solutions you shouldn’t just explore their features list and available pricing packages. Pay attention to the fact that the app should be matching your needs and company so the more flexible their offer the better. Learn what platforms are supported by Supportbench and GoBrunch and ensure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, as this might be a deal breaker for many firms.
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