What is better SupportBee or Vivantio? If you’re having a difficult time selecting the best Help Desk Software product for your needs, we suggest that you do a comparison of the available software and find out which solution offers more advantages. For example, here you can examine SupportBee (overall score: 7.5; user rating: 94%) vs. Vivantio (overall score: 8.4; user rating: 93%) for their overall performance.
You can also see which one provides more functions that you need or which has more suitable pricing plans for your current situation. Having a clear table to compare their features will significantly increase the likelihood of finding the right product for your company. Pay attention to other factors of the software like intuitiveness, flexibility, scalability, and pricing plans.
We know that not all businesses have the time to try out a wide range of different solutions, so we created a list of recommendations that you may find useful. Our top choices for the category are: .
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be sufficient to just compare SupportBee and Vivantio with each other. While specific functionalities, cost and customer comments are all crucial and should be included when making a final choice, you should also check out the recognition and awards won by every app. In many cases a less dominant service may turn out to be a good choice that was distinguished with industry awards such as our Supreme Software Award which shows that regardless of smaller market popularity it’s a significant rival to the solutions that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
