HappyFox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Single Inbox
- Self-Service Support
- Integrations
- Live Chat
- Help Desk System
- Contents & Gamification
Pricing Info
Pricing Info
Sugester offers SMB and enterprise pricing options. Take a look at each plan’s overview below:
Free – $0
- 3 users
- 100 emails per month
Pro – $9/agent/month
- 5 users
- 1,000 email send limits per agent per month
- 1,000 clients or email lists
- 10 email boxes
- 30 projects
- 1 live chat
- 5GB per agent
- 10,000 tasks per month
- 5,000 live chat conversations
Max – $19/agent/month
- Unlimited users
- 5,000 email send limits per agent per month
- 20,000 clients or email lists
- 30 email boxes
- Unlimited projects
- 5 live chat
- 10GB per agent
- 30,000 tasks per month
- 10,000 live chat conversations
Enterprise – $39/agent/month
- Unlimited users
- 10,000 email send limits per agent per month
- 100,000 clients or email lists
- Unlimited email boxes
- Unlimited projects
- Unlimited live chat
- 30GB per agent
- Unlimited tasks per month
- Unlimited live chat conversations
Integrations
Integrations
Sugester supports integration with the following eCommerce platforms, email systems and services, VoIP tools, and business applications:
- Volusion
- Shopify
- WooCommerce
- IAIShop (IdoSellShop)
- Prestashop
- BigCommerce
- SendGrid
- Gmail
- Mailgun
- EmailLabs.pl
- Plivo
- TeleCube.pl
- eBay
- WordPress
- Facturownia.pl
- GitHub
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA Insurance, City of Warsaw, Carrefour
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sugester is a helpdesk and CRM software to leverage customer support.
Company Email
info@sugester.com
Contact No.
Company's Address
Sugester sp. z o.o.
21 Olesinska Street
Warsaw, 02-548
Poland
Sugester Comparisons
Popular Sugester Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Email Conversion Into Tickets
- Ticket Merging
- Ticket Escalation
- Group contacts
- In-depth reporting
- Over 35 languages supported
- Personalize queue
- Smart rules for automation
- Social media integration with Facebook
- Supports voice, email, chat, social media, and mobile channels
- Works on iOS, Android, and Windows mobile devices
Pricing Info
HappyFox offers four price annual pricing plans:
Mighty: $29 per staff/month (annual) or $39 per staff/month (monthly)
- Attachment Store 50GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
Fantastic: $49 per staff/month (annual) or $59 per staff/month (monthly)
- Attachment Store 200GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
Enterprise: $69 per staff/month (annual) or $79 per staff/month (monthly)
- Attachment Store 500GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
- Proactive Agent Collision
- Lite Users
Enterprise Plus: $89 per staff/month (annual) or $99 per staff/month (monthly)
- Attachment Store 1024GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
- Proactive Agent Collision
- Lite Users
- Sentiment Analysis
For more HappyFox price details, contact the vendor.
Integrations
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
- Salesforce
- Google Apps
- Zoho CRM
- SurveyMonkey
- Twilio
- Olark
- SnapEngage
- Freshbooks Accounting
- Batchbook
- Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
Company Email
support@happyfox.com
Contact No.
Company's Address
24, Executive Park, Suite 230, Irvine CA 92614, United States
HappyFox Comparisons
Popular HappyFox Alternatives
No Customer Support Software will be perfect enough to cover all the requirements of a business. While main functionalities of Sugester and HappyFox are obviously a priority you should also thoroughly examine the integrations supported by every service. Very often your team will already be working with various kinds of SaaS software in your company and it’s always more beneficial to select apps that integrate well with each other. If you do that you can guarantee a smooth exchange of data between your teams and software used, which can really reduce time spent on migrating between one app and the next.
Page last modified