What is better HappyFox or CRMdesk? If you’re experiencing a tough time choosing the right Help Desk Software product for your circumstances, try to compare and contrast the available software and discover which service offers more benefits. For example, here you can review HappyFox (overall score: 8.8; user rating: 94%) vs. CRMdesk (overall score: 8.0; user rating: N/A%) for their overall performance.
You can even see which one provides more features that you need or which has more flexible pricing plans for your current budget. Having a clear table to compare their features will significantly increase the likelihood of finding the appropriate product for your company. Take a closer look at other areas of the software like if it’s easy to use, adaptability, scalability, and pricing terms.
People who don't have much time or could use a Customer Support Software recommendation from our experts may want to try out these top choices for this year: Freshdesk Omni, Zendesk, Freshdesk.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
All the data, information and experiences that we provided in this comparison were taken from official vendor sites, promotional content available online, actual experience from real clients as well as our individual everyday use of each solution by a professional reviewer. We pay a lot of attention to extensively study each product, therefore we not only study it ourselves, but we also match our observations with views of other users from the SaaS community.
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