Dezide
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Single Inbox
- Self-Service Support
- Integrations
- Live Chat
- Help Desk System
- Contents & Gamification
Pricing Info
Pricing Info
Sugester offers SMB and enterprise pricing options. Take a look at each plan’s overview below:
Free – $0
- 3 users
- 100 emails per month
Pro – $9/agent/month
- 5 users
- 1,000 email send limits per agent per month
- 1,000 clients or email lists
- 10 email boxes
- 30 projects
- 1 live chat
- 5GB per agent
- 10,000 tasks per month
- 5,000 live chat conversations
Max – $19/agent/month
- Unlimited users
- 5,000 email send limits per agent per month
- 20,000 clients or email lists
- 30 email boxes
- Unlimited projects
- 5 live chat
- 10GB per agent
- 30,000 tasks per month
- 10,000 live chat conversations
Enterprise – $39/agent/month
- Unlimited users
- 10,000 email send limits per agent per month
- 100,000 clients or email lists
- Unlimited email boxes
- Unlimited projects
- Unlimited live chat
- 30GB per agent
- Unlimited tasks per month
- Unlimited live chat conversations
Integrations
Integrations
Sugester supports integration with the following eCommerce platforms, email systems and services, VoIP tools, and business applications:
- Volusion
- Shopify
- WooCommerce
- IAIShop (IdoSellShop)
- Prestashop
- BigCommerce
- SendGrid
- Gmail
- Mailgun
- EmailLabs.pl
- Plivo
- TeleCube.pl
- eBay
- WordPress
- Facturownia.pl
- GitHub
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA Insurance, City of Warsaw, Carrefour
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sugester is a helpdesk and CRM software to leverage customer support.
Company Email
info@sugester.com
Contact No.
Company's Address
Sugester sp. z o.o.
21 Olesinska Street
Warsaw, 02-548
Poland
Sugester Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automatic data synchronization
- Computer telephony integration (CTI)
- Contact center portal
- Content feedback tool
- Content search engine
- Custom branding for troubleshooters
- DecisionEngine API
- Dezide Web Service API
- FAQ articles
- Field service solution
- Intelligent guides
- Multilingual support
- Normal/advanced guides
- Offline troubleshooter
- Portal customization
- Self-service portal
- Website integration
Integrations
Dezide Advisor offers easy integration with ticketing/CRM systems and agent dashboards.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nokia, Vestas, HP, Qtel, TDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Dezide is a guided troubleshooting solution for field service technicians and call center teams.
Company Email
info@dezide.com
Contact No.
Company's Address
Gasværksvej 5, 9000 Aalborg, Denmark
Dezide Comparisons
Popular Dezide Alternatives
If you compare different Customer Support Software software you shouldn’t just explore their list of features and offered pricing plans. Keep in mind the product should be matching your needs and company so the more flexible their offer the better. Explore which OSes are supported by Sugester and Dezide and make sure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, because this could be a deal breaker for many firms.
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