SugarCRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Sales automation and forecasting
- Support automation
- Marketing lead management
- Reporting and dashboard
- Call center automation
- SugarCRM mobile
- Sugar Exchange
- Cloud or on-premise deployment
- Unlimited studio customization
- Support for MySQL and SQL Server-On site
- Unlimited online support
- Revenue line item level opportunity tracking forecasting
- Product level quotes
- Advanced workflow
- Role-based views
- SQL –Based reporting access
- Support for Oracle and DB2-On site
- Centralized Storage
- Third-party integrations
Pricing Info
Pricing Info
SugarCRM offers 3 payment plans, including an enterprise pricing and ultimate plan for larger businesses. Note that all plans require an annual subscription. Read more about the details, and decide plan fits you best:
Sugar Professional ($40 per user/month)
- Sales automation and forecasting
- Support automation
- Marketing lead management
- Reporting and dashboard
- Call center automation
- SugarCRM mobile
- 15 GB Storage
- Cloud or on-premise deployment
- Unlimited studio customizations
- Support for MySQL and SQL Server-On site
- Unlimited online support
Sugar Enterprise ($65 per user/month)
- All features from the professional plan
- Revenue line item level opportunity tracking forecasting
- Product level quotes
- Advanced workflow
- Role-based views
- SQL –Based reporting access
- Support for Oracle and DB2-On site
- 60 GB Storage
Sugar Ultimate ($150 per user/month)
- 24×7 support
- Assigned technical account manager
- 250 GB Storage
- Up to 5 sandbox instances that are available on demand
Integrations
Integrations
SugarCRM integrates with the following business systems and applications:
- Campaign Monitor
- Constant Contact
- HubSpot
- MailChimp
- Zapier
- Zendesk
- HappyFox
- Olark Live Chat
- LiveOps
- CloudAgent
- WhosOn
- SyncApps
- CloudHub
- HootSuite
- Pardot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BancVue, Hildrup, Sim University, Nucleus Research
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SugarCRM is a software tool that enables businesses to develop and maintain high-quality customer relationships and use innovative features to monitor performance.
Company Email
Contact No.
Company's Address
SugarCRM Inc
10050 North Wolfe Road, SW2-130
Cupertino, CA 95014
USA
SugarCRM Comparisons
Popular SugarCRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Open-Source
- Built on modern and most prospective technologies
- 3rd Party Integrations
- Full System Control via API
Pricing Info
DiamanteDesk is a free open-source support software. Contact the vendor for their enterprise pricing details and other information.
Integrations
DiamanteDesk integrates with the following business systems and applications:
- OroCRM
- Salesforce
- Sugar CRM
- Magento
- Wordpress
- PrestaShop
- Shopify
- eBay
- Amazon
- Jira
- YouTrack
- Redmine
- Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An easy-to-use, open-source support ticketing system and customer service solution powered by Eltrino. This customer service software allows easy customizations to meet unique business needs.
Company Email
Contact No.
Company's Address
DiamanteDesk
Kiev, Ukraine
DiamanteDesk Comparisons
Popular DiamanteDesk Alternatives
You shouldn’t expect simply a wide set of features and adjustable pricing from a popular CRM Software. Almost as important as main features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about SugarCRM or DiamanteDesk, or you run into a problem, or maybe you’ll want to request a specific update or functionality beneficial to your business you can rely on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you can benefit from personal training or at least a knowledge base you can use.
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