What is better SquidsDBaaS or Salesforce Service Cloud? With different features, pricing, conditions, and more to evaluate, determining the best Customer Support Software for your company is tough. Nevertheless making use of our system, you can easily match the characteristics of SquidsDBaaS and Salesforce Service Cloud together with their general rating, respectively as: 8.4 and 9.6 for overall score and 100% and 97% for user satisfaction.
You can also evaluate them feature by feature and see which application is a more suitable fit for your company. Remember to use a demo first prior to opting in for a plan to get a firsthand experience how the software can help you in real scenarios.
We realize that not all businesses have enough time to scrutinize dozens of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the IT Service Software category are: LiveAgent, Zendesk, Freshservice.
Squids.io offers enterprise pricing plans through virtual CPU-usage-based license subscription. The total monthly price includes resource charges from Squids.io and the selected cloud provider. You can also use the DBaaS solution for free by choosing the community plan. Here are the details:
Community
Database deployment
Resource upgrading
Full Database lifecycle management
Insights
High-availability architecture
Security
Support via direct web & chat group
Standard – $0.011/vCPU hour
All features in Community Plan, Plus:
Automation
Multi-cloud migration/cloning
Performance monitoring & notifications
Database cloning, backup, fault recovery, & other maintenance services
Squids.io is a Database-as-a-Service solution for businesses and developers to build and run high-availability and cost-effective databases across cloud environments.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Every time you research various Customer Support Software solutions you shouldn’t only look at their features list and offered pricing packages. Keep in mind the software must be adjusted to your requirements and team so the more flexible their offer the better. Find our which systems are supported by SquidsDBaaS and Salesforce Service Cloud and be certain you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, because this may be a deal breaker for many businesses.
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