What is better Splashtop Remote Support or iperceptions? Buying the most effective Customer Support Software product is all about cross-checking different solutions and identifying the top program for your specific needs. Our exclusive process will give you a quick look at the general rating of Splashtop Remote Support and iperceptions. For general quality and performance, Splashtop Remote Support scored 8.9, while iperceptions scored 7.3. On the other hand, for user satisfaction, Splashtop Remote Support earned 90%, while iperceptions earned N/A%.
Below you can also verify their features, terms, plans, etc. to determine what program will be more appropriate for your company. One key aspect to evaluate is if the software can enable and disable permissions on different types of users to limit the exposure of any confidential business data.
We realize that not all businesses have the time to try out dozens of various solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Remote Support Software category are: Zendesk, ScreenConnect, Atera.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
iperceptions supports integrations with the following business systems and applications:
Google Analytics
Tealeaf
ClickTale
Adobe Analytics
Omniture Site Catalyst
Sitecore
Coremetrics
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chrysler, Comcast, COX, Hasbro, Hyundai
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iperceptions is reimagining digital customer research by evolving digital analytics, enriching marketing technologies and personalizing experiences in real-time.
The software examined on this page are only a small part of our full Customer Support Software category and you should take into account that there could be more desirable alternatives out there. If you want to make sure you make the best possible choice for your business we definitely encourage you to compare more solutions first. You may also want to check out our top 10 Customer Support Software ranking to learn which software are in the current year the best ones and dominate the market.
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