What is better Spiraldesk or AzureDesk? Today’s companies seek the most effective CRM Software product to continue to be competitive. On this page we help you with buying the right tool, by allowing you to compare Spiraldesk and AzureDesk down to the very details of their individual features.
You may also check our total scoring values, which rate the software general quality and performance. Spiraldesk got a 8.0 score, while AzureDesk has a score of 8.0. Likewise, you can compare their general user satisfaction rating: N/A% (Spiraldesk) against 100% (AzureDesk). Keep in mind to opt for the application that best addresses your most crucial issues, not the application with a lot of features.
In case you you would like to quickly identify the optimal Customer Service Software according to our experts we suggest you check out the following products: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.
Lite – Free
1 Agent
1 Brand
1 Department
Email Channel
Ticket Filters
Knowledge Base
Custom Alerts
Curl – $12/agent/month or $10/agent/month/annual billing
All Lite Features
3 Brands
10 Departments
Social Media Integrations
Workflow Automation
Multiple Products or Brands
Ticket Tracking & Time Monitoring
Email Whitelists & Blacklists
IP Whitelists & Blacklists
Automatic Ticket Tagging
Brand-specific Agent Signatures
Radial – $20/agent/month or $10/agent/month/annual billing
All Curl Features
10 Brands
25 Departments
White-labeled Portals
Unlimited Ticket Filters
SSL Portals
Agent Collision
Web Forms
Custom Attachment Store
Ticket List Export
REST API
Elegant – $30/agent/month or $10/agent/month/annual billing
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
Almost as essential as features and customer support quality are pricing plans provided by Spiraldesk and AzureDesk. Even though cost should not be the sole factor it’s surely a significant thing to think about. You should try to find a flexible pricing plan that can be matched with your company size and easily scaled up every time your business develops. Make sure you don’t opt for packages that include extra functionalities that you won’t use and always make an effort to contact with the vendor directly because enterprises can often count on discounts. You should also try out a free trial or demo of every solution to spend at least some time working with it. It’s a valuable experience that doesn’t need you to invest any money and provides you with a solid overview of what it feels like to work with Spiraldesk and AzureDesk.
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