TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Activity templates
- Client portal
- Customizable fields
- Customize databases
- Dynamic duplication detection
- Email campaigns
- Full data export
- iPad, touch/tablet application
- iPhone, mobile application
- Link emails to shared contact records
- Renowned Google Apps integration
- SSL Encryption
- Xero Integration
Pricing Info
Pricing Info
Solve CRM offers a single plan:
- $25/user monthly
- No contract
- Starts with 4 users and grows with you
- 14-day free trial (with support)
Integrations
Integrations
Solve CRM offers an API for use and supports the following integrations:
- Freshdesk
- FreshBooks
- Constant Contact
- Xero Accounting
- Zendesk
- Wufoo
- Google Apps
- MailChimp
- RingCentral
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DynaRead, MB Partner, Audacity, GDP Industrial Property
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CRM with features to manage projects. The platform helps you manage your client interactions and keep your team members coordinated.
Company Email
Contact No.
Company's Address
2400, 101 - 6th Ave S.W., Calgary, Alberta T2P 3P4, Canada
Solve CRM Comparisons
Popular Solve CRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
You shouldn’t expect exclusively a broad array of functionalities and adjustable pricing packages from a reliable CRM Software. Almost as important as core features is a top-notch customer support. You want to make sure that if you have any questions about Solve CRM or TeamSupport, or you run into a problem, or maybe you’ll want to ask for a certain change or feature beneficial to your business you can count on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you can benefit from personal training or at the very least a knowledge base you can use.
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