SoGoCX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Key driver analysis
- Customer churn prediction
- Report creation/management
- Report distribution
- Visualizations
- Customer profiling
- Trend analysis
- Customer segmentation/filtering
- Statistical analysis
- Pre-designed templates
- Migration tools/services
- Benchmarking of results
- Multi-language support
- Branding and design control
- Intelligent survey design
- Real-time personalized engagement
- Anonymous feedback collection
- Control access/security
- Test and review programs
Pricing Info
Pricing Info
SoGoCX pricing details are not publicly displayed on the vendor’s website. You need to contact the vendor and ask for a customized quote.
Integrations
Integrations
SoGoCX seamlessly integrates with the following third-party applications:
- Salesforce
- Zapier
- Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
Company Email
Contact No.
Company's Address
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171
SoGoCX Comparisons
Popular SoGoCX Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automated feedback requests for all web channels
- Multichannel feedback tool
- Google Seller ratings for your search results
- Full compliance with marketplaces’ feedback policies
- Intelligent targeting of products that sell well
- Blacklisting customers with negative feedback history
- Sending feedback requests only to on-time deliveries
- Integration with Xsellco Helpdesk
- Intelligent timing of request delivery
- Customized emails
- SmartTags and personalized requests
- A/B testing
- Follow Up emails
- Attachments
- Rewards for returning customers
- Measuring performance and reporting
- Star Scores
- Positive feedback ratings
- Fast reactions to negative feedback
Pricing Info
xSellco Feedback offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:
Basic Plan – $49/month (billed annually)
- 5,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email
Professional Plan – $99/month (billed annually)
- 25,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email, phone
Premium Plan – $199/month (billed annually)
- 60,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email, phone, live chat
Integrations
xSellco Feedback integrates with the following business systems and applications:
- Amazon
- eBay
- Trustpilot
- Xsellco Helpdesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MicksGarage, Suzuki, Shark, Lighting Supply Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
xSellco Feedback is part of xSellco sales productivity suite and is in charge of timely feedback solicitation from the most satisfied customers. It uses an automated system that targets satisfied customers for reviews. It also distinguishes good and bad reviews, so you can immediately prioritize which one to act on first.
Company Email
support@xsellco.com
Contact No.
Company's Address
280 Madison Avenue #912 - 9th Floor
New York, NY 10016
USA
xSellco Feedback Comparisons
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When you research different Customer Experience Management Software software you shouldn’t simply explore their features list and provided pricing plans. Consider that the solution must be matching your needs and company so the more flexible their offer the better. Learn what systems are supported by SoGoCX and xSellco Feedback and ensure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, as this could be a key element for many businesses.
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