What is better SoGoCX or TapMango? Buying the ideal Customer Experience Management Software product is all about cross-checking various solutions and identifying the top program for your specific needs. Our proprietary algorythm will give you a fast look at the general rating of SoGoCX and TapMango. For all round quality and performance, SoGoCX scored 9.2, while TapMango scored 8.0. On the other hand, for user satisfaction, SoGoCX earned 97%, while TapMango earned 100%.
Below you can also look at their characteristics, terms, plans, etc. to determine what application will be more suitable for your needs. One critical feature to evaluate is if the software lets you to enable and disable limitations on various types of users to limit the exposure of any critical corporate data.
If you want to quickly find the optimal Customer Experience Management Software according to our experts we advise you take a look at the following solutions: Zendesk, Smartlook, Alchemer.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
You don’t want simply a broad array of features and flexible pricing packages from a reliable Customer Experience Management Software. Almost as essential as key features is a quality customer support. You want to ensure that when you have any questions about SoGoCX or TapMango, or you struggle with some problems, or perhaps you’ll want to ask for a certain revision or functionality useful to your team you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to enjoy personal training or at the very least an FAQ you can use.
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